GLG has extensive experience in drafting, negotiating and revising contracts specific to the transportation industry. A few examples of such contracts include broker-carrier and shipper-broker agreements, managed transportation transactions, agent agreements, website terms and conditions, shipper-carrier agreements, interchange, tariffs, NDAs, and user agreements.

Insurers and carriers often dispute claims with brokers or there is a lack of insurance coverage. GLG has the experience to efficiently handle the cargo claim dispute and bring the dispute to resolution. GLG has an intricate understanding of the surrounding legal landscape including the federal statute, the Carmack Amendment, and Title 49 of the Code of Federal Regulations (49 CFR).

Set your company apart with a robust claims management program and enhance your claims personnels’ knowledge through legal fundamentals and business negotiation techniques. Utilize leading technology to automate the claims process and increase operational efficiencies. Prevent cargo claims with predictive analytics, enhanced internal procedures designed to be a stop-gate for common occurrences that give rise to cargo claims and proactive measures that increase processing speed.

Fraud and theft not only costs your company money but also destroys customer relationships. We work to protect your company against such occurrences, train sales and compliance departments and implement anti-fraud/theft work practices. Such efforts will enhance your personnels’ industry knowledge but will provide your sales representatives with a selling point for customers concerned with industry fraud and theft.

Increase your contract review time, ensure edits are both strategic and necessary, and understand the key risks to your business. GLG has a unique contract management program for clients that includes a combination of legal training, leadership skills, productivity considerations, and smart decision making. Creating and approving contracts with an acceptable risk should be an easy process unique to each business, so that deals are closed efficiently.

GLG provides audit services to identify gaps in insurance coverage and a training program to help key personnel better understand what risks are covered by insurance and what risks are not. In addition, GLG has designed a specific program for compliance departments to better ensure third-party carriers have the appropriate insurance for certain commodities and shippers.

It is a common theme that a broker will eventually hit a tipping point in their business where the risks they took as a start-up come to the forefront and despite consistent revenue growth, that broker will experience numerous losses and headaches. The broker feels as if everything is out of control; the processes in place no longer work. Sales reps can no longer (nor should they) manage issues arising during transit. The electronic vetting resource for third-party carriers is too simple for business needs. Cargo claims sit, and customers are angry. Unpaid freight charge balances increase. The broker realizes it has outgrown leadership and must make tough decisions. GLG is equipped to address these common broker growing pains. GLG has extensive experience helping brokers with these growing pains, and will help brokers anticipate future phases as well.